Soniclean offers a 30 day return window from the date of purchase. Soniclean does not offer free return shipping for any product listed on www.sonicleanusa.com. Merchandise that has been excessively worn, used, altered or show signs malicious physical damage will not be accepted for return or exchange. All products must be returned in original packaging to qualify for refund. Once returned products are received and pass inspection at Soniclean's warehouse, we will initiate your refund to your credit or debit card used to make the purchase. You can expect to receive your credit within 3-5 days of processing your refund. Please note that Soniclean reserves the right to charge up to a 15% restocking/refurbishing fee for returned items.
To help expedite the return process, please provide the following information to Soniclean via our contact form
- Subject: Return Request
- Your Name, Email, and Address
- Order Number
- Date of Purchase