The most important maintenance step with carpet care is proper vacuuming. Regular and thorough vacuuming at least twice a week and more often in high traffic areas will remove soil and dirt particles, maintain the aesthetic appeal of your carpet and improve your home’s indoor air quality.

If you would like more information on vacuuming soft carpet, we recommend these articles:

Mohawk Carpet & Maintenance
Karastan Vacuuming Guide
Carpet & Rug Institute's Vacuuming 101 Guide
Shaw Vacuuming Guide

Carpet Care & Rug Cleaning FAQ's

Is a brush roll necessary to clean soft-style carpet?​

Answer: A brush roll is preferred, however, the brush rolls on most conventional vacuums can do more harm then good. Most vacuum cleaners have brush rolls with stiff bristles that could potentially damage your carpet's fibers. Many manufacturers of carpet warn their customers of the dangers of using conventional vacuum cleaners on thick, soft style carpet. The Soniclean Soft Carpet upright vacuum has a special brush roll with ultra-soft nylon bristles that gently, yet effectively clean soft carpet. Soniclean's patented sonic technology also adds a powerful, non-abrasive boost of cleaning power to your soft carpet vacuuming regimen, as it loosens embedded allergens and dirt from deep within the pile of your carpet. Mohawk® recommends using the Soniclean SFC-7000 Soft Carpet vacuum to clean SmartStrand™ and Karastan™ woven carpet styles.

Is height adjustment a necessary feature to clean soft-style carpet?

Answer: No. Height adjustment is one method to vacuuming soft style carpet but it is not necessarily the most effective means of doing so. If you set your vacuum's height too high, your brush roll will not engage the carpet pile. If your vacuum's height is set too low, it will sink into the carpet and become extremely difficult to use and will not clean well. Even if the vacuum cleaner's height is adjusted properly, the vacuum still might sink into the carpet due to the small surface area of the vacuum's wheels.​

The Soniclean Soft Carpet upright vacuum has a special adjustable vent system in the front of the vacuum, allowing the user to dial in the exact suction requirements for their specific type of soft style carpet. The Soniclean Soft Carpet vacuum also has over-sized rubber wheels that prevent the vacuum from sinking into even the densest carpets. This principle works similar to snow shoes. Snow shoes evenly distribute a person's weight over a larger surface area, allowing them to walk on top of areas with deep snow coverage. Large wheels on a vacuum cleaner means the vacuum is easier to use and cleans better.

Does the Soniclean Soft Carpet upright vacuum cleaner work on frieze style carpet?

Answer: Yes. The Soniclean Soft Carpet upright vacuum cleaner effectively cleans frieze carpeting that has a pile length of 1 inch or less. Pile length is how long the carpet yarn is (see picture). We do not recommend the Soft Carpet upright vacuum cleaner for frieze or any carpet with pile lengths greater than 1 inch because the yarn might get caught in the brush roll. The best way to clean long frieze is with straight suction vacuum (no brush roll). Soniclean's German made canister vacuums have a straight suction attachment that works great for high pile carpet.

Is the Soniclean Soft Carpet upright vacuum designed to clean shag carpet?

Answer: No. Similar to frieze carpets with a pile lenght greater that 1 inch, the best way to clean shag is with straight suction vacuum (no brush roll).

Is the Soniclean Soft Carpet vacuum just for carpet?

Answer: No. The Soniclean Soft Carpet vacuum cleaner not only works extremely well on soft style carpet, but works great on low and medium pile carpets and hard floor surfaces too! Simply choose the setting for hard floors and normal carpet, close the adjustable vents, and you can use it on hard floors and regular carpet.

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