FAQs

View frequently asked questions about the

Soft Carpet Upright Vacuum
The SFC-7000 is designed to clean all types, styles, and textures of carpet, such as: Cut Pile, Looped Pile, Cut Pile Berber (aka California Berber), Looped Berber, Saxony, Frieze, Sculptured, Plush, and Textured Plush. The SFC-7000 is also designed to clean Frieze and Shag style carpets, provided that the carpet’s pile length is no longer that 1 inch in length.
Yes, the Soniclean Soft Carpet is very easy to use on soft-style carpet. The Soniclean Soft Carpet upright vacuum has a special adjustable vent system in the front of the vacuum, allowing the user to choose the exact suction requirements for their specific type of soft-style carpet. The Soniclean Soft Carpet vacuum also has over-sized rubber wheels that prevent the vacuum from sinking into even the densest carpets. This principle works similar to snow shoes. Snow shoes evenly distribute a person's weight over a larger surface area, allowing them to walk on top of areas with deep snow coverage. Large wheels on a vacuum cleaner means the vacuum is easier to use and cleans better.
The brush roll on the Soft Carpet upright vacuum is designed to gently, yet effectively clean plush, soft-style carpet and high-quality area rugs made of wool, nylon, Triexta®, and polyester fibers.
No. Soniclean's patented EZ-Push™ adjustable vent system and the geometry of the vacuum head replaces the need for manual height adjustment.
No. The brush roll does not turn off in the hard floor mode, but the sonic bar is deactivated. When vacuuming hard floor surfaces, the bristles on the brush roll do not come in contact with the floor.
The Soniclean Soft Carpet vacuum’s seal-tech HEPA filtration system has H13 Hospital-grade HEPA filtration. The entire vacuum is a sealed HEPA system, meaning that there are no dust leaks during operation as well as when the vacuum is in storage for a prolonged period of time.
The Soniclean Soft Carpet vacuum has an indicator light that illuminates when it’s time for a filter bag change. Filter bags typically last about 6-7 weeks.
With superior suction and filtration, the Soft Carpet vacuum picks up pet hair very well.

Yes, the Soft Carpet upright vacuum cleaner has two cleaning modes.
1) Deep Cleaning Mode with 100% suction power with the sonic bar activated. This mode is designed for vacuuming carpeted surfaces that experience a high volume of foot traffic. It is completely safe to use the Deep Cleaning Mode on all carpeted surfaces on a regular basis.
2) Regular Cleaning Mode with 68% suction power with the sonic bar deactivated. This mode is designed for vacuuming carpeted and hard floor surfaces. This mode is great for regular cleaning and is approximately 50% quieter than the Deep Cleaning Mode.

The vacuum weighs 10.5 lbs.
The vacuum is 44 inches tall. The vacuum head is 14 inches wide. When fully reclined, the vacuum has an 7 inch clearance (you can vacuum under beds and upholstery that are 8 or more inches high).
81.4 sones while in Deep Cleaning Mode. 42.5 sones while in Regular Cleaning Mode. Regular Cleaning Mode is approximately 50% quieter than the Deep Cleaning Mode.
The Soniclean Soft Carpet vacuum has an extra long, 35-foot power cord.
The SFC-7000 carries a 5-year motor warranty and a 1-year parts warranty.
Any local vacuum cleaner repair store in your area can service Soniclean vacuum cleaners. If you need replacement parts, you can order them directly through Soniclean by sending us an inquiry through our contact us page, Monday through Friday, 12:00pm - 6:00pm EST
The Soft Carpet vacuum is manufactured in China using globally sourced components from countries such as the USA, France, and Mexico.
Sonicfresh fragrance pods release a light scent of fresh folded linens every time you use your vacuum. This accessory is completely optional, and we include one fragrance pod, preinstalled in the vacuum cleaner for you to try.

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